Michael, maybe you're too young to remember "Dear Abby?" How about the radio program, Dr. Laura? The reason horse owners come to a forum seeking advice is because they are frustrated with the results their current farrier is delivering or they are uncomfortable discussing an issue with their current farrier because they don't want a confrontation. Allowing the owner to remain anonymous provides them with a certain amount of protection from liability because if you don't know who they are, you don't know who their farrier is either. That puts the focus on the case itself instead of "who did the job." It allows us to view the situation with professional detachment - no prejudice or bias. So the owner's anonymity protects their farrier who did the work we would critique from having their name trashed on the Internet. I've seen a lot of owners throw their farrier under the bus unjustly. For example an owner that only schedules the farrier every 8 weeks when the horse should be done every 4 weeks. That isn't the farriers fault. Another situation that comes to mind is the owner that will complain online about their farrier, but they haven't first discussed the issue with their farrier. If nobody tells their farrier that their horse was sore the next day after shoeing, how would the farrier know that and correct the mistake? I've seen this happen quite frequently and I've called out owners for doing it. We all make mistakes, drive hot nails that we don't know about, but show up the next day. How would you like it if that happened and instead of calling you and telling you about it your client went on the Internet and told the world about it? Well if they do it on a forum where I hang out, the first thing I'm going to ask is, "Have you notified your farrier that there is a problem? Because that is WHAT GOOD CLIENTS DO." So the owner's anonymity also protects them when somebody calls them out for being a bad client. It's easier to take a spanking when the rest of the world doesn't know you got spanked. Conversely, I think that farriers responding to owners should have their full identity and resume available for scrutiny. If you're going to give expert advice on the Internet, then having your bonafides in order helps to add credibility and weight to your words. It also adds credibility to this forum because the public will figure out that the professionals what hang out here are confident, educated, and have the respect of their peers. So am I making sense?